
Website Vital Pet Group
Company Overview:
Pet Brands is a leading provider of high-quality pet products, offering a diverse range of pet food, accessories, and supplies to pet owners around the world. Our mission is to enrich the lives of pets and their owners by providing innovative, reliable, and safe products. As we continue to grow, we are seeking a dynamic and experienced Marketplace Manager to oversee and lead our marketplace operations team.
Job Overview:
The Marketplace Manager will be responsible for supervising the current marketplace team and driving the success of Pet Brands presence across various online marketplaces (such as Amazon, Ebay, B&Q etc). This role requires a strong leader with hands-on experience in e-commerce, marketplace management, and team supervision. The Marketplace Manager will ensure that our products are positioned effectively, our marketplace operations are optimized, and our team delivers on key performance metrics.
Key Responsibilities:
- Team Leadership & Supervision:
Manage and mentor the current marketplace team, providing guidance, training, and performance feedback.
Coordinate day-to-day operations, ensuring tasks are efficiently delegated and completed on time.
Foster a collaborative environment that encourages creativity and problem-solving within the team.
- Marketplace Strategy & Execution:
Develop and implement marketplace strategies to optimize product listings, enhance visibility, and drive sales growth across key e-commerce platforms.
Collaborate with cross-functional teams (marketing, inventory, customer service) to ensure seamless execution of marketplace campaigns and initiatives.
Monitor and analyze sales performance, identify trends, and make data-driven decisions to enhance profitability.
- Marketplace Optimization:
Manage the day-to-day operations of product listings, including content optimization, pricing strategies, inventory management, and promotions.
Ensure product pages are fully optimized for SEO, customer engagement, and conversion.
Maintain a strong understanding of marketplace algorithms and leverage that knowledge to improve visibility and rankings.
- Performance Monitoring & Reporting:
Track and report on key performance metrics (KPIs) including sales growth, conversion rates, and inventory levels.
Regularly present updates to senior management, highlighting successes, challenges, and action plans.
Work with the analytics team to monitor competitive activity and market trends.
- Problem Solving & Issue Resolution:
Act as the point of contact for resolving any issues related to product listings, customer feedback, or marketplace performance.
Troubleshoot and resolve issues related to pricing errors, stock-outs, account suspensions, and other marketplace-related challenges.
- Collaboration & Stakeholder Management:
Work closely with the product development, marketing, and logistics teams to ensure product availability and alignment with marketplace demands.
Build strong relationships with marketplace representatives to stay informed on new tools, policies, and best practices.
Qualifications:
- Experience:Minimum 3-5 years of experience in e-commerce or marketplace management, preferably within the consumer goods or pet product industry.
Proven track record of leading and developing high-performing teams. Experience with multiple marketplace platforms, such as Amazon, Ebay and B&Q etc
- Skills:
Strong understanding of e-commerce operations, including product listings, pricing, inventory management, and order fulfilment.
Excellent analytical skills with the ability to interpret data and make data-driven decisions.
Proficiency in marketplace tools, including Amazon Seller Central, Ebay, and other third-party platforms.
Familiarity with SEO and digital marketing strategies.
Excellent communication and interpersonal skills, with the ability to work effectively across departments and with external partners.
- Education:
Degree in Business, Marketing, or a related field. (Preferred)
Key Competencies:
- Leadership and team management
- Strong analytical and problem-solving skills
- Detail-oriented and highly organized
- Results-driven with a focus on continuous improvement
- Ability to thrive in a fast-paced, dynamic environment
Why join us:
- Opportunity to work with a passionate, growing company in the pet industry.
- A dynamic, supportive team environment that fosters growth and innovation.
- The chance to make a real impact on the success and growth of Pet Brands Limited’s online presence.
Benefits:
- Competitive salary with performance-based incentives
- Company pension
. Employee discounts on pet products
- Free onsite parking
If you are an ambitious, results-driven Marketplace/E-commerce professional with a passion for pets, we would love to hear from you!
Pet Brands Limited is an equal opportunity employer and welcomes applicants from all backgrounds
Please note you may also know this role as ECommerce Manager, Digital Marketplace Manager or Digital Manager
Job Types: Full-time, Permanent
Pay: £32,000.00-£40,000.00 per year
Additional pay:
- Performance bonus
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Batley: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor’s (preferred)
Experience:
- Digital marketing: 3 years (preferred)
- E-commerce and Marketplace Management: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 29/11/2024
Reference ID: Marketplace Manager – PB
Expected start date: Immediate
To apply for this job email your details to sam.cooper@paramountretailgroup.co.uk